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Frequently Asked Questions

16,000+ homeowners served.

Answers to the Questions Desert Homeowners Ask Most

Straight answers about service, pricing, scheduling, warranties, and what to expect, reviewed by our certified residential specialists. Don't see your question here? Call. A real person answers.

Verified Answers

56 Straight Answers, Organized by Topic

Every answer is published in full. Open any one to read its dedicated page.

Updated Oct 2026

About Home Team Electric

How Does Living in This Desert Change the Way You Evaluate a Home’s Electrical System?

It changes the evaluation from the start. Coachella Valley summers regularly climb past 115 degrees, and Morongo Basin day-to-night swings can exceed 40 degrees, cycling expansion and contraction through every connection. So symptoms get read against the home's age, construction era, and load history, not just the breaker that tripped.
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What Protections Do I Have If Something Goes Wrong After the Job?

Two guarantees with proof behind them. The 100% Satisfaction Guarantee means if the work does not meet your expectations, we make it right. The Lifetime Workmanship Guarantee means we fix workmanship failures at no charge, and the coverage stays with the home if you sell it. Behind both: California C-10 Electrical Contractor License #879507 and a $1,000,000 per-occurrence liability policy.
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Why Does Home Team Electric Only Work on Residential Homes?

Because residential electrical work is a specialty, not a side category. Most contractors split time between construction, commercial buildings, and residential calls. Home Team Electric chose one focus in 2006: the electrical systems inside homes across the Coachella Valley and Morongo Basin. Decades inside thousands of desert homes builds pattern recognition no generalist schedule can produce.
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Who Is Home Team Electric, and Who Will Actually Be in My Home?

Home Team Electric is a residential-only electrical contractor serving the Coachella Valley and Morongo Basin since 2006. The person at your door is a Home Team Electric electrician: drug tested, background checked, and professionally trained, with weekly ongoing training. The company has completed more than 25,000 residential projects, with a 4.9 Google rating and 16,000+ homeowners served.
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Local: Coachella

We Rent Out Our Coachella Home for Festival Season. What Should We Check Before March?

Festival weekends put a load profile on a Coachella home that nothing else in the year matches: a full house, every air conditioner and mini-split set low and running constantly, hot tubs in use, screens on. Before March, get an evaluation covering the panel and the AC and mini-split disconnects, plus any maintenance it surfaces.
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Local: Yucca Valley

How Long Does an SCE Panel Replacement Actually Take in Yucca Valley?

Longer than most homeowners expect, and almost entirely because of SCE's scheduling rather than the electrical work. The meter spot visit typically schedules one to two weeks out, then the disconnect-and-reconnect adds another two to four weeks. Mechanically it is a one-day job; on the calendar it routinely stretches to four to six weeks, and we plan temporary power around the wait.
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Local: Indio

Why Does Indio Have More Zinsco Panels Than Other Coachella Valley Cities?

Service work across the Coachella Valley and Morongo Basin since 2006 tells the same story: Indio has the highest concentration of original Zinsco panels of any city we serve across the desert. The pre-1980s homes in the original townsite and the agricultural suburbs around it went up in Zinsco's peak decades, and many original panels are still in service.
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Pool & Spa Electrical

Do I Need GFCI (Shock Prevention) Protection by the Pool and Spa?

Yes. Code requires GFCI (shock prevention) protection for pool and spa equipment, nearby receptacles, and underwater lighting, and the requirement exists because water and electricity meet here on purpose. Many desert pools predate today's requirements and run unprotected. If you do not know whether yours is protected, that is exactly what the evaluation answers.
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Wiring & Rewiring

When Does an Older Desert Home Need Rewiring?

Rewiring is warranted when the wiring itself, not just a device, has aged past safety: brittle or damaged insulation, ungrounded two-wire circuits, aluminum branch wiring, or repeated faults across different circuits. Desert attics bake wiring insulation for decades. An evaluation maps which circuits actually need work, because most older homes need targeted rewiring, not a whole-home gut.
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Surge Protection

What Does Whole-Home Surge Protection Actually Protect?

A whole-home surge protector at the panel clamps voltage spikes before they reach your circuits, protecting everything plugged in: AC systems, appliances, EV chargers, and electronics. In the desert, monsoon lightning, grid switching, and your own large motors all generate surges. Plug strips alone protect single devices. The panel unit protects the home.
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Electrical Repair

Why Do My Lights Flicker When the AC Kicks On?

A brief dim when a large motor starts can be normal, because compressors pull a surge of current on startup. Regular, noticeable flickering across multiple rooms is not. It usually means the panel or service is near its limit, or a connection has loosened under desert heat. The pattern decides which, and the pattern is worth reading professionally.
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Why Does My Circuit Breaker Keep Tripping, Especially in Hot Weather?

A breaker trips to protect your home. Repeated tripping is most often caused by an overloaded circuit, heat stress on aging components, or an electrical fault that requires professional diagnosis. In desert homes these problems show up faster than in cooler climates. If the same breaker has tripped more than once, that pattern deserves a proper evaluation, not just a reset.
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Credentials

Pricing & Process

How Fast Can You Get to My Home?

Same-day service available, and a real person answers the phone whether it is 2am or 2 in the afternoon. We dispatch from the center of the Coachella Valley and serve the full valley and the Morongo Basin. Active hazards are triaged first, so tell us exactly what you are seeing when you call.
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Do You Charge for the Service Call?

Yes. The $99 service call covers an electrician and a fully stocked truck at your home. You get a full diagnosis, findings explained in plain language, and guaranteed pricing in writing before any work begins. After-hours, overnight, weekend, and holiday emergency service is $289. You approve the price first, every time.
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Panel Upgrades

Are Zinsco and Federal Pacific Panels Really Dangerous?

Yes, the concern is real. Both brands have documented failure modes where breakers fail to trip during a fault, letting wiring overheat behind the walls. Desert heat accelerates exactly that failure. Many California insurers now decline or surcharge coverage on homes running them. If your panel shows either name, it has earned a licensed evaluation.
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How Do I Know If My Electrical Panel Needs to Be Replaced?

The clearest signs are repeated breaker trips during ordinary use, a panel that feels warm, a burning smell near the panel, lights that dim when large appliances start, and a panel brand with a documented safety history. In desert homes these signs arrive earlier because sustained heat ages panels faster. Any one of them is worth a licensed evaluation.
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Emergency

What Should I Do If I Smell Burning Near an Outlet or My Panel?

Treat it as a fire risk. Cut power to that area at the breaker if you can reach it safely, keep flammables clear, and call an electrician now. A burning, fishy, or hot-plastic smell means heat is already damaging insulation somewhere in the system. This is the one electrical symptom that does not wait for morning.
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EV Charging

Can My Panel Handle a Level 2 EV Charger?

It depends on the panel’s capacity and what already runs on it. A Level 2 EV charger is a large continuous load, and in desert homes the panel is already working hard against air conditioning for half the year. A load calculation tells you whether your panel can carry it, needs a derate, or needs an upgrade first.

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Local: La Quinta

Which Electric Company Serves Homes in La Quinta?

The Imperial Irrigation District (IID) is the electric company for nearly all of La Quinta, and the only one the city lists. On our La Quinta jobs where the utility was named, it's been IID. There's nothing to look up: we confirm the utility for your address and look after the wiring inside your home.
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Can a La Quinta Home Built in the 1990s or 2000s Need a New Panel?

A newer La Quinta home's panel can still need replacing. Most La Quinta homes went up in 1990 or later, and we still check their panels for heat marks at the connections, breakers that don't belong and room for what you're adding. Whether yours is replaced is your call.
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Why Do Landscape Lights Stay On All Day at a La Quinta Home?

A failed light sensor can leave landscape lights on, and a new sensor may not be the whole fix. Lighting, outdoors and in, is the second most common kind of job La Quinta homeowners ask us for. When landscape lights won't shut off, we check the sensor, any timer and the circuit that feeds them, and you choose the repair.
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Why Does a Smoke Alarm Keep Sounding in a La Quinta Home?

When there's no smoke, no fire and no carbon monoxide alarm, a smoke alarm that keeps sounding can be one that has expired or one that's failing. In La Quinta, smoke alarms going off are among the five things homeowners call us about most. If yours keeps going off, we check the alarm, and you decide what to replace.
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What Does a Warm Outlet Mean in a La Quinta Home?

A warm outlet can mean a loose connection, a worn outlet, or one that isn't rated for what's plugged into it. In a typical La Quinta home, from about 1999, the outlets may be decades old, and we check a warm one's connection, wear and rating. If an outlet feels warm, unplug what's on it, then call us.
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Why Does a Breaker Keep Tripping at a La Quinta Home?

A breaker keeps tripping when there's trouble on its circuit or in the breaker itself, and we check both. It shuts off to keep that circuit safe. If the work reaches the meter, a locked meter on our La Quinta jobs has needed the Imperial Irrigation District to open it first.
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Does Relocating the Electric Service at a La Quinta Home Mean Going Underground?

Under La Quinta's code, if your home's power comes in overhead, relocating its electric service means going underground. An overhead line already in place can stay. A brand-new connection goes underground too, as does the service to a home enlarged until its rebuild cost rises by more than half. We'll tell you up front whether the rule reaches your job.
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What Does a Full Electrical Evaluation Check at a La Quinta Home?

A full evaluation covers your whole home, deeper than our panel and circuit check on every call. It takes in what we see across the La Quinta homes we work in: pool and spa equipment, smoke and carbon monoxide alarms, and surge protection that's missing or expired. It's included, offered without pressure, and your choice.
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Local: Rancho Mirage

What Does the Rancho Mirage Energy Authority on Your Edison Bill Mean for Electrical Work?

It means the city's own power program buys your power. That's the Rancho Mirage Energy Authority (RMEA). Southern California Edison (SCE) still delivers it over its own lines, so the utility's side of a job stays with SCE. For anything inside your home, call us.
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Can Rancho Mirage Homeowners Get a Rebate From the City’s Power Program for an EV Charger or Battery?

Yes. The Rancho Mirage Energy Authority (RMEA), the city's own power program, has rebates for enrolled homeowners, and homes on Edison are enrolled unless they opt out. They can cover a Level 2 charger with Wi-Fi or a home battery, permanently installed. Before you buy, we check the circuit and panel the charger or battery would use.
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Should an Older Panel in a Rancho Mirage Home Be Replaced?

Not always, and the choice stays yours. We check the panel first and tell you plainly what we see. On our Rancho Mirage jobs, some older panels have stayed in with new breakers, while others have needed a complete panel replacement.
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Why Would a Patio, Garage or Pool-Side Outlet Stop Working at Your Rancho Mirage Home?

It can be the safety device on its circuit, tripped or failed, or the outlet itself. Outlets and switches are about one in five of the Rancho Mirage jobs we do. Outside, we check the GFCI (Shock Prevention) Protection and the outlet, then tell you plainly what we see.
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What Happens When an Air-Conditioning Visit Points to Your Rancho Mirage Home’s Electrical System?

We check the breaker, the circuit and the panel. Then we tell you plainly whether the fix is ours or the air-conditioning contractor's. Calls like this come up in our Rancho Mirage jobs, and the trouble can be a tripped or failed breaker, the wiring out to the unit or the main panel.
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Why Won’t the Landscape Lights Come On at Your Rancho Mirage Home?

It can be loose connections, a worn transformer, the circuit's GFCI (Shock Prevention) Protection or an outlet cover that lets water in, and it can be more than one. When we repair landscape lighting at Rancho Mirage homes, we check the whole path, from the breaker to the last light.
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Is the Pool Equipment at Your Rancho Mirage Home Bonded and Protected?

You can't tell by looking. Bonding ties the equipment's metal parts together so they stay at the same voltage, and GFCI (Shock Prevention) Protection guards against shock by cutting the power. Both come up in our Rancho Mirage pool work, so we check each one, along with the pool panel.
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What Should Be Checked at Your Rancho Mirage Home After Solar or a Battery Goes In?

Two things: the panel the work tied into, and whether the circuits you count on run on the backup. We start at that panel, then check what your backup carries, so you know what will run at your Rancho Mirage home when the power goes out.
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Local: Palm Desert

When Power Goes Out in a Palm Desert Home, Is It the Utility or the Wiring?

It can be either, and you don't have to work out which before you call. Palm Desert has two utilities: Southern California Edison (SCE) for most homes and the Imperial Irrigation District (IID) for the rest. Each repairs its own side, so we check the home's side and tell you if it's the utility's.
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How Can You Tell If Your Palm Desert Home Is on SCE or IID?

Look up your address on the power service maps of the Imperial Irrigation District (IID). It shows whether your home is in IID's area. Most of Palm Desert is on Southern California Edison (SCE), and IID serves a limited portion of the city. If you're still unsure, call us: we check the utility before any panel or solar work.
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What Does a Palm Desert Panel Upgrade Need From the City and the Utility?

In Palm Desert, a panel upgrade needs a city permit and inspection, plus a step with your utility, and we'll walk you through both. Southern California Edison (SCE) takes the request through its project portal, and the Imperial Irrigation District (IID) has the city pass the new panel before IID turns your power back on.
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When Does an EV Charger at a Palm Desert Home Need a Permit?

In Palm Desert, a Level 2 charger typically needs a permit and inspections. For the permit, the city wants to see your electrical service can handle the charger, so we check your panel. A Level 1 charger on an existing outlet needs no permit, and a new 120-volt outlet for one needs a permit but no drawings.
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Can Electrical Work at Your Palm Desert Home Get Done While You’re Away for the Season?

It can. We'll plan the work around your time away and keep you posted. If the job needs a permit, an inspector comes in person on a weekday, since Palm Desert's photo inspections don't cover electrical permits. For an EV charger, someone needs to be there so the inspector can reach the meter and charger. We'll plan that with you.
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Can a Palm Desert HOA Ask You to Move an EV Charger’s Conduit?

Yes, and we plan for it. Before any conduit goes up, we ask about your HOA's rules and plan a route that fits them. State law limits HOAs to reasonable rules for a charger in an owner's unit or designated parking space.
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Does Permitted Electrical Work in Palm Desert Mean New Smoke and Carbon Monoxide Alarms?

Not always new ones. When your work in Palm Desert needs a permit, the city requires smoke alarms, and carbon monoxide alarms in some homes. On permit work, smoke alarms more than 10 years old get replaced. You sign the city's alarm form, and we'll tell you before the work what your home needs.
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Where Can Palm Desert Homeowners Find Rebates for Electrical Upgrades?

Start with the city's rebate page, which links to both of Palm Desert's utilities. For 2026, the Imperial Irrigation District (IID) has rebates for a Level 2 charger and for a heat pump replacing a gas furnace. As of September 2026, Southern California Edison (SCE) had a panel-upgrade rebate for qualifying single-family homes. Before you buy, ask us what fits.
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General

How do I know if I need a panel upgrade or just a repair?

If breakers trip during ordinary use, the panel runs warm, or you are adding major load like an EV charger, an upgrade is likely. A single isolated trip usually points to a repair. An evaluation confirms which.
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Is 200-amp service necessary for a desert home?

For most homes adding air conditioning, an EV charger, or a pool pump, 200-amp service is the practical floor. The right answer comes from a load calculation for your specific home, not a chart.
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How long does a panel upgrade take?

Most residential panel upgrades are completed in a single day. Timing depends on the panel location, the service entrance condition, and whether the utility needs to be involved.
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Will my power be off during the upgrade?

Power is off for part of the day while the panel is replaced. An electrician coordinates the window with you in advance so you can plan around it.
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Local: Palm Springs

Why Do We Recommend Annual Panel Maintenance in Palm Springs?

A yearly visit tests your safety devices and checks your whole system, so a device that has stopped working can show up before you need it. Maintenance is never a condition of coverage. But damage from a lack of maintenance isn't covered, and an active Home Team Advantage Plan membership, which includes the visit, extends your warranty coverage.
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Do I Need a Permit for Electrical Work in Palm Springs?

Yes. In Palm Springs, adding, changing, repairing or replacing wiring the state building code covers takes a city permit, and permitted work gets a city inspection. On a home built before 1978, an outside change like a new light also needs the city's historic sign-off. We'll tell you whether your work needs either.
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Can I Pull My Own Electrical Permit for a Palm Springs Condo or Townhome?

No. Palm Springs doesn't issue owner permits for condos, townhomes or apartments, so permitted electrical work there takes a licensed contractor. Owner permits go only to a detached single-family home, which the owner must live in unless a state exemption applies. Tell us about the job.
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Does a Panel Upgrade in Palm Springs Qualify for a Simple Permit?

Yes, if it meets the city's checklist, which we check for you. Palm Springs handles main panel upgrades as Simple Permits, along with home solar and HVAC replacements. The main points: a new panel of 400 amps or less, where the old one was, in a single-family home, duplex or townhome with no aluminum wiring. Otherwise, it's a standard permit.
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Is My Palm Springs Home Historic If It Was Built Before 1978?

Yes. Palm Springs counts every home built before 1978 as historic, listed or not, so changes to how the outside looks get the city's review. For a designated home or one counted toward a historic district, outside changes need historic approval before the permit. If you're adding or removing something outside, like a light, we'll walk you through that review.
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Who Handles Building Permits on Agua Caliente Reservation Land in Palm Springs?

On Agua Caliente reservation land allotted to individual Tribal members, the city handles building permits for the Tribe. Tribal trust land, owned by the Tribe itself, follows a separate process. The reservation is a checkerboard of ownership types, so if you're not sure which kind your home sits on, ask us.
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What Happens at the Final Electrical Inspection in Palm Springs?

A Palm Springs city inspector checks that the wiring is complete, that switches, outlets, lights and cover plates are in, and that each breaker is labeled. If the inspector asks for a fix, the work gets corrected and can then pass. The city doesn't guarantee the inspection date asked for, so leave some slack.
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Can SCE Help Pay for a Panel Upgrade at My Palm Springs Home?

Yes, if your single-family home has its own panel and meter, its panel is under 200 amps, and your household qualifies by income or location. Southern California Edison's Charge Ready Home pays toward a new panel and charger circuit near your off-street parking. You'd add a Level 2 charger within 180 days after the rebate. No electric car is needed.
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I Run a Vacation Rental in Palm Springs. What Is the Pool Compliance Statement?

It's a form a licensed electrical, pool, or pool and spa maintenance contractor signs after checking your rental pool or spa's visible grounding and GFCI (Shock Prevention) Protection. Palm Springs wants one every five years and when owners change, unless an HOA manages and maintains both. Pool checks for this statement are regular work for us here.
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In Their Own Words

These are a few of the 16,000+ homeowners who rated this work, exactly as they wrote it. Names and details untouched, updated as new reviews come in.

“Mike was wonderful very efficient and got the job done and now I feel safe in my home. I would want him any time I need work done”

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Rebecca Wingate
Homeowner

“Jimmy is a true asset to the team! He got my home filled with light again. I will be using Home Team for all my future electrical needs! Great job!!”

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Morgen Hand
Homeowner

“Angel D. Was awesome. Best customer service ever!”

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Jose Fernandez
Homeowner

“Mike from Home Team Electric showed up on time and took his time to inspect and explain to me the issues and the various options with my electrical panel and failed main breaker. He was courteous, friendly and knowledgeable, and answered all my questions. Great service!”

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Eric George
Homeowner

“I couldn’t be more impressed! He was incredibly nice, very professional, and clearly knowledgeable. From start to finish, he handled everything with care and efficiency. Best of all, he was able to get our electricity back up and running quickly, which was such a relief. I...”Read the full review

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Cynthia Bernardez
Homeowner

“Very thorough generator maintenance. Jimmy was courteous and knowledgeable”

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Daniel Rondeau
Homeowner

“We had another great experience with Home Team Electric! Gio and Angel came out to help us with some garage lights, label our electrical panel, and do a safety check of our home. They also installed some new smoke alarms for us. They were both really friendly, professional, and...”Read the full review

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Anderson Mobile Detail
Homeowner

“David, Oscar, and Angel spent the day cleaning up some issues with our new condo. They changed all the canned fixtures to long life LED. Put up ceiling fans and a chandelier, changed out some outlets, upgraded our panel and cleaned up after their work. All day they had lovely...”Read the full review

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Kathy Rappaport
Homeowner

“Great service”

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Charlie Honsberger
Homeowner

“Mike, David and the Home Team crew did an exceptional job on our reroofing project. They coordinated with the roofing company to remove old and unnecessary conduit from the roof before the roofers sprayed new foam, then came back and set up an updated system to our specifics...”Read the full review

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j dangle
Homeowner

“The team at Home Team Electric was fantastic to deal with. We had a late night emergency at our home and the technician they sent over was very knowledgable and was able to get our problem solved. Highly recommend this company!”

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Kristen
Homeowner

“You won’t be disappointed dealing with home team. Carlos, David, Oscar, Brett, Angel came out and did the entire house in one day. They worked hard and in the end it was definitely worth it as the house’s electricity is working top-notch right now and the lights are brighter. I...”Read the full review

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Nicholas Novosel III
Homeowner

“Josh inspected my electrical system. He was very thorough and patient as he went through everything, very pleasant and friendly. He left me with an understanding of what I need and what my options are. I’m very satisfied with his service and professionalism.”

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Susan Ballazhi
Homeowner

“Their Awesome ,The very Best, Great we couldn’t be happier with the service and your ELECTRICIANS Angel D. and Angel B. They installed a portable generator backup system for our home .”

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Diana Whelan
Homeowner

“Carlos was great. We loved working with him!”

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Garyztwo
Homeowner

“Mike is very knowledgeable. He is in and out quickly. Everything works, with no problems after he has left.”

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Kathy M.
Homeowner

“Very professional and easy to understand.”

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Howard K.
Homeowner

“Angel provided us with excellent service form start to finish…”

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Bob M.
Homeowner

“Javier was very professional and gave good advice and answered my questions. And he did great work. I would gladly have him come again when I need work done.”

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Barbara D.
Homeowner

“The technician was very efficient, polite, and did his job. Well, I was very pleased.”

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Mayra G.
Homeowner

“Mike did a thorough great job. Very friendly.”

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Mike L.
Homeowner

“Javier was very thorough and knowledgeable.”

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Dale L.
Homeowner

“Angel was great, understood what I was requesting. He did review of all electrical in condo, offered information on his findings. He installed new electrical outlets in owner bathroom and installed new Ring doorbell, troubleshooting a transformer issue.”

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Gina M.
Homeowner

“Professional, quick, on time and did great work”

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John F.
Homeowner

“Professional, courteous, explained everything.”

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Doug A.
Homeowner

“Javier was so professional, answered all my questions, learned some important information about safety , took his time in his evaluation , never felt rushed! All around a great experience with Javier . Thank you”

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Liz M.
Homeowner

“Always excellent service from Home Team Electric!!”

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Penny B.
Homeowner

“Very friendly and professional”

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George A.
Homeowner

“David was very professional and friendly.”

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Michael M.
Homeowner

“Professional and punctual. Would highly recommend.”

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Amanda R.
Homeowner

“Mike did an excellent job-as usual.”

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Valentina L.
Homeowner

“I would recommend your service to anyone who needs electrical work.”

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Randy L.
Homeowner

“Jimmy was fantastic and he did a great job”

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Michael L.
Homeowner

“Angel was very professional and tenacious. He stayed until the electrical problem was resolved. Very happy with Angel’s work as well as Gio who also helped a lot.”

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Dori V.
Homeowner

“Quality service however a Tad expensive”

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Ted T.
Homeowner

“Barrett was Very professional and thorough with his explanations”

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Delbert H.
Homeowner

“Very fast and professional thanks!”

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Hillary S.
Homeowner

“Josh was great at trouble shooting a complicated electrical issue in our home. We had another electrician out previously who couldn't help us, but Josh got everything working as it should.”

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Becky B.
Homeowner

“Carlos is great!!”

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Kevin C.
Homeowner

“Angel helped to resolve our problem and so far we have had no smoke alarm activity since the service.”

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Tina D.
Homeowner

“Very professional and up front on costs. Very happy with the results!”

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Stacy F.
Homeowner

“He is very professional.”

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Robert W.
Homeowner

“Mike and his team are always great!!!! Great work and happy to help👍”

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Lucy B.
Homeowner

“You don’t have Bonifacoi Orozco on your list of of electricians Boni was excellent. I really liked him and I would like him to come again whenever I need service thank you.”

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Jeanne D.
Homeowner

“Thank you! Awesome job. Very personable, professional and efficient. Much appreciated.”

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Tish H.
Homeowner

“Great service, quick response thank you!!!”

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Kerry B.
Homeowner

“I am very pleased with my technician and with the front office that keeps me informed of what’s going on at all times”

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Tracy G.
Homeowner

“He was great!”

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Susan R.
Homeowner

“Friendly and efficient”

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Anonymous
Homeowner

“Carlos was great. Did a clean job.”

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Rose C.
Homeowner
16,000+

Homeowners Served

See what homeowners across the Coachella Valley and Morongo Basin are saying about our work.

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