Terms of Service

Effective Date: 01/28/2026

By accessing or using the Home Team Electric website (hometeamelectric.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Services Description

Home Team Electric provides electrical services, including but not limited to:

New equipment installation
Electrical service and repairs
Maintenance services
Parts and supplies
Emergency electrical services

2. SMS/Text Messaging Services

Service Description: Home Team Electric offers SMS/text messaging services to customers who opt in to receive notifications, appointment reminders, service updates, promotional offers, and other communications related to our electrical services.

Consent and Opt-In: By providing your mobile phone number and checking the SMS consent box on our contact form or during service scheduling, you expressly consent to receive SMS text messages from Home Team Electric. This consent is not a condition of purchase, and you may still use our services without opting in to SMS communications.

3. Types of Messages

You may receive the following types of SMS messages:

Appointment confirmations and reminders
Service arrival notifications
Service completion updates
Promotional offers and special discounts
Emergency service notifications
Follow-up satisfaction surveys
Payment reminders and invoices

4. Message Frequency

Message frequency varies depending on your service needs and preferences. You may receive:

Transactional messages: As needed based on scheduled services (typically 2-5 per service appointment)
Marketing messages: Up to 4 promotional messages per month

5. Standard Rates and Carrier Information

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received. Home Team Electric is not responsible for any charges incurred from your mobile carrier.

Our SMS services are available on major carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers. Check with your carrier for specific coverage and rates.

6. Opting Out (STOP)

You may opt out of SMS communications at any time by:

Replying STOP to any SMS message from Home Team Electric
Contacting us directly at (760) 209-6704
Emailing us at Service@HomeTeamElectric.com

After you opt out:

You will receive one final confirmation message
You will no longer receive SMS messages from Home Team Electric
You may still receive service-critical communications via phone call or email
You can opt back in at any time by contacting us

7. Help Command

For help with SMS services, reply HELP to any message or contact us at:

Phone: (760) 209-6704
Email: Service@HomeTeamElectric.com
Hours: Monday-Friday, 8:00 AM – 5:00 PM PST

8. SMS Delivery and Reliability

While we strive for reliable SMS delivery, Home Team Electric makes no warranties regarding:

Timeliness of message delivery
Successful delivery to all devices or carriers
Availability of service during network outages
Compatibility with all mobile devices

Carriers are not liable for delayed or undelivered messages.

9. Privacy and Data Usage

Your phone number and SMS communications are governed by our Privacy Policy. We do not sell your mobile number to third parties for their marketing purposes. We may share your information with service providers who assist in delivering SMS messages.

All text messaging originator opt-in data and consent information will not be shared with any third parties for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

10. Modification or Discontinuation

Home Team Electric reserves the right to modify, suspend, or discontinue SMS services at any time with or without notice. We will make reasonable efforts to notify active SMS subscribers of significant changes.

11. Website Use

Permitted Use: You may use our website to learn about our electrical services, contact us for service requests, schedule appointments, view service information and pricing, and access customer support.

Prohibited Use: You may not use our website for any illegal purpose, transmit harmful code or viruses, attempt to gain unauthorized access to our systems, scrape or reproduce website content without permission, or harass other users or staff.

12. Intellectual Property

All content on the Home Team Electric website, including text, graphics, logos, images, and software, is the property of Home Team Electric or its licensors and is protected by copyright and trademark laws.

13. Service Scheduling and Appointments

Appointment Confirmation: All service appointments must be confirmed by Home Team Electric. Submission of a contact form or service request does not guarantee appointment availability.

Cancellation Policy: Service appointment cancellations must be made at least 24 hours in advance. Late cancellations may be subject to a cancellation fee.

Service Availability: Services are provided in the Coachella Valley, California and surrounding areas. Service availability is subject to technician availability, weather conditions, and emergency prioritization.

14. Pricing and Payment

Estimates and Pricing: Pricing estimates provided are approximate and subject to change based on actual service requirements. Final pricing will be provided before work begins.

Payment Terms: Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, check, and major credit cards.

Late Payment: Late payments may be subject to interest charges and collection fees as permitted by California state law.

15. Warranty and Liability

Service Warranty: Our electrical services are warranted for workmanship according to our standard warranty terms, which will be provided at the time of service.

Limitation of Liability: To the maximum extent permitted by law, Home Team Electric shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use or inability to use our website or services, errors or omissions in website content, unauthorized access to or alteration of your transmissions or data, or SMS delivery failures or delays.

Our total liability shall not exceed the amount paid by you for services in the three (3) months preceding the claim.

Emergency Services Disclaimer: While we strive to provide prompt emergency electrical services, Home Team Electric cannot guarantee response times during severe weather, natural disasters, or periods of high demand.

16. Privacy and Data Protection

Your personal information is collected, used, and protected according to our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.

17. Third-Party Links

Our website may contain links to third-party websites. Home Team Electric is not responsible for the content, privacy practices, or terms of service of any third-party websites.

18. Indemnification

You agree to indemnify and hold harmless Home Team Electric, its officers, employees, and contractors from any claims, damages, or expenses arising from your violation of these Terms of Service, violation of any law or regulation, or infringement of any third-party rights.

19. Dispute Resolution

Governing Law: These Terms of Service are governed by the laws of the State of California, without regard to conflict of law provisions.

Jurisdiction: Any disputes arising from these terms shall be resolved in the state or federal courts located in Riverside County, California.

Informal Resolution: Before filing any legal claim, you agree to first contact us at Service@HomeTeamElectric.com to attempt to resolve the dispute informally.

20. Modifications to Terms

Home Team Electric reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

We will make reasonable efforts to notify SMS subscribers of material changes to SMS-related terms via text message.

21. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Home Team Electric regarding use of our website and services.

23. Contact Information

For questions about these Terms of Service, please contact us:

Home Team Electric
72091 Woburn Court, Suite A
Thousand Palms, CA 92276
Service@HomeTeamElectric.com
(760) 209-6704

SMS Support:

Opt Out: Text STOP to any message
Help: Text HELP to any message or call (760) 209-6704
Message Frequency: Varies by service (2-5 per appointment + up to 4 promotional/month)
Cost: Message and data rates may apply
Privacy: See Privacy Policy

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By using Home Team Electric services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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