Effective Date: 01/01/2025

Home Team Electric (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information (e.g., name, phone number, email address)
  • Service Information (e.g., inquiries, appointment details)
  • Payment Information (e.g., billing details, transaction history)
  • Website Usage Data (e.g., IP address, browser type, cookies, and usage patterns)
  • Communication Preferences (e.g., SMS opt-ins, marketing preferences)

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain our services
  • To communicate with you, including responding to inquiries and sending service updates
  • To process payments and transactions
  • To improve our website and customer experience
  • To send marketing and promotional materials (with your consent)
  • To comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information in the following situations:

  • With service providers who assist us in operating our business (e.g., payment processors, scheduling platforms)
  • With legal authorities if required by law
  • With third-party vendors assisting in the delivery of text messages

4. SMS Communication and Data Sharing

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Opting In and Out of SMS Messaging

By providing your phone number, you agree to receive SMS customer care and marketing notifications from Home Team Electric. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Data Security

We implement appropriate security measures to protect your personal information. However, no transmission of data over the internet is entirely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Under California law, you have the right to:

  • Request access to the personal data we hold about you
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise these rights, please contact us at (760) 209-6704 or [email protected].

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

Home Team Electric
72091 Woburn Court Suite A Thousand Palms, California 92276
[email protected]
(760) 209-6704