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Privacy Policy

How Home Team Electric collects, uses, and protects your information.

Last Updated: October 18, 2026

1. Information We Collect

Home Team Electric collects information you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Service inquiries and requests
  • Communication preferences
  • Any other information you choose to provide

We also automatically collect certain information when you visit our website, including:

  • IP address (anonymized when analytics consent is not granted, see Section 7 below)
  • Browser type and version (user agent)
  • Pages visited, time spent, and navigation paths
  • Referring website or search terms
  • Device type and screen resolution

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and requests
  • Send you service-related communications
  • Analyze usage patterns and trends to improve our website
  • Measure the effectiveness of our marketing campaigns
  • Protect against fraud and abuse

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your consent

4. Third-Party Services

We use the following third-party services to operate, analyze, and improve our website. Each service may collect data as described in their respective privacy policies:

  • Google Analytics (GA4): Website traffic analysis and user behavior reporting. Data is processed by Google LLC. Google Privacy Policy
  • Vercel Analytics: Performance monitoring and web vitals tracking. Data is processed by Vercel Inc. Vercel Privacy Policy
  • Facebook Pixel (Meta): Advertising conversion tracking and audience building. Data is processed by Meta Platforms Inc. Meta Privacy Policy
  • Microsoft Clarity: Session replay and heatmap analysis to understand user interaction patterns. Data is processed by Microsoft Corporation. Microsoft Privacy Statement

These services are only activated when you grant the corresponding cookie consent category (analytics or marketing). See Section 6 below for details on how to manage your preferences.

ScheduleBot (RecreateAi): Our online booking form is provided by RecreateAi, LLC. What you enter in the form is sent to RecreateAi to schedule your service call. On some pages, our website analytics also count which steps of the form you reach and whether you book. These counts do not include your name, phone number, email, address, or anything else you type into the form. RecreateAi Privacy Policy

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Change your cookie preferences at any time using the “Cookie Settings” link in the website footer
  • Lodge a complaint with a supervisory authority

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience, analyze site usage, and assist in our marketing efforts. When you first visit our website, you will see a cookie consent banner that allows you to accept or decline different categories of cookies.

Our cookies are organized into four categories:

  • Necessary Cookies: Required for the website to function properly. These cannot be disabled and include cookies for storing your consent preferences and security tokens.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information. These cookies are only set when you consent to analytics tracking.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness. These cookies are only set when you consent to marketing tracking.
  • Preference Cookies: Allow the website to remember choices you make (such as your language, region, or display preferences).

You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of any page on our website.

7.1 Cookies We Use

The following is a list of specific cookies used on this website:

Necessary Cookies

  • cookie-consent-v3: Stores your cookie consent preferences (which categories you have accepted or declined). Expires after 365 days.
  • session_id: Used for session management and rate limiting. Session-based.

Analytics Cookies

  • _ga: Google Analytics: Distinguishes unique users. Expires after 2 years.
  • _ga_*: Google Analytics: Maintains session state. Expires after 2 years.
  • _gid: Google Analytics: Distinguishes unique users. Expires after 24 hours.
  • _gat: Google Analytics: Throttles request rate. Expires after 1 minute.

Marketing Cookies

  • _fbp: Facebook Pixel: Identifies browsers for advertising and site analytics. Expires after 3 months.
  • _fbc: Facebook Pixel: Stores last visit with a Facebook click identifier. Expires after 3 months.
  • _clck: Microsoft Clarity: Persists the Clarity user ID. Expires after 1 year.
  • _clsk: Microsoft Clarity: Connects multiple page views into a single session. Expires after 1 day.
  • CLID: Microsoft Clarity: Identifies the first-time Clarity saw this user. Expires after 1 year.

8. IP Address Anonymization

When you have not granted analytics consent, we anonymize your IP address before storing it in our analytics database. For IPv4 addresses, the last octet is removed (e.g., 192.168.1.100 becomes 192.168.1.0). For IPv6 addresses, the last 80 bits are removed. This preserves approximate geographic region for aggregate analysis while preventing identification of individual users.

9. Data Retention

Analytics data stored in our database is retained for up to 365 days, after which it is automatically deleted. Cookie consent preferences are stored in your browser for 365 days before expiring. You can clear your data at any time by clearing your browser cookies or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated “Last Updated” date. If we make significant changes to how we handle your data, we will reset the cookie consent banner so you can review and update your preferences.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

To manage your cookie preferences, click the “Cookie Settings” link in the footer of any page on our website.

© 2026 Home Team Electric. All rights reserved.